ppbip Privacy
Policy

This Privacy Policy explains how ppbip collects, uses, stores, and protects the personal data of members and visitors who use the ppbip platform at ppbip.org, the pp bip mobile application, and all related services. ppbip is committed to handling your personal information with care, transparency, and respect.

By registering an account or using the ppbip platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how ppbip handles personal data, please do not use the platform. For any questions before registering, contact the ppbip support team at [email protected].

ppbip operates primarily for members based in Bangladesh. This policy is written to reflect the data handling practices relevant to our member base and the services we provide, including sports betting, arcade games, and account management features available on ppbip.

ppbip collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors.

ppbip does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

ppbip uses the personal data we collect for the following purposes. We only use your data in ways that are consistent with the reason it was collected.

• To create and manage your ppbip account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket on your behalf.
• To provide access to sports betting markets, arcade games, and all other ppbip platform features.
• To detect and prevent fraud, money laundering, and other prohibited activities on ppbip.
• To comply with legal and regulatory obligations applicable to ppbip's operations.
• To send you transactional communications such as deposit confirmations, withdrawal updates, and security alerts.
• To send promotional communications about ppbip bonuses and offers — only if you have opted in.
• To monitor betting patterns and apply responsible gaming interventions where necessary.
• To analyse platform usage and improve the ppbip user experience over time.
• To respond to your support queries and resolve account issues promptly.

ppbip processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contract performance — processing necessary to provide the ppbip services you have signed up for, including account management and payment processing.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing necessary for ppbip's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent — processing based on your explicit consent, such as receiving ppbip marketing communications. You may withdraw consent at any time.

ppbip does not sell your personal data. We share data only with trusted third parties where it is necessary to operate the platform or comply with legal requirements. All third-party partners are contractually required to handle your data securely and only for the specified purpose.

• Payment processors — bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — third-party KYC services may receive your identity documents to verify your account when required.
• IT and hosting providers — infrastructure partners who host and maintain the ppbip platform under strict data processing agreements.
• Regulatory and law enforcement authorities — ppbip will disclose data when required to do so by law, court order, or regulatory authority.
• Fraud prevention services — data may be shared with industry fraud prevention databases to protect ppbip and its members.

ppbip uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how members use the site. Cookies are small text files stored on your device when you visit ppbip.org.

• Essential cookies — required for the ppbip platform to function. These include session authentication tokens and security cookies. They cannot be disabled.
• Functional cookies — remember your language preferences, display settings, and login status on ppbip.
• Analytics cookies — help ppbip understand which pages are visited most, how long members spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Marketing cookies — only used if you have consented to receive ppbip promotional communications. These help ppbip measure the effectiveness of its campaigns.

You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect the functionality of the ppbip platform. For full details on the cookies ppbip uses, contact [email protected].

ppbip retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Active account data is retained for the lifetime of your ppbip account plus a minimum of 5 years after closure, as required for anti-money laundering compliance.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents are retained for 5 years after account closure.
• Support communications are retained for 2 years from the date of the last interaction.
• Cookie and analytics data is retained for a maximum of 13 months from collection.
• Marketing consent records are retained for the duration of your ppbip membership plus 3 years.

When data is no longer required, ppbip securely deletes or anonymises it so it can no longer be linked to any individual member.

ppbip implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and the ppbip platform.
• Encrypted storage of sensitive data including payment details and identity documents.
• Role-based access controls ensuring only authorised ppbip staff can access member data.
• Regular security audits and vulnerability assessments of the ppbip platform infrastructure.
• Two-factor authentication options available to all ppbip members for account login.
• Incident response procedures to detect, report, and address any data security breaches promptly.

As a ppbip member, you have the following rights in relation to your personal data. To exercise any of these rights, contact ppbip at [email protected]. ppbip will respond to all valid requests within 30 days.

• Right of access — request a copy of the personal data ppbip holds about you.
• Right to rectification — request correction of any inaccurate or incomplete personal data ppbip holds.
• Right to erasure — request deletion of your personal data where ppbip no longer has a legal basis to retain it.
• Right to restrict processing — request that ppbip limits how it uses your data in certain circumstances.
• Right to data portability — request your personal data in a structured, machine-readable format.
• Right to withdraw consent — withdraw consent for marketing communications or any other consent-based processing at any time.
• Right to object — object to ppbip processing your data on the basis of legitimate interests.

Please note that some rights are subject to limitations — for example, ppbip cannot delete transaction records that are required to be retained under anti-money laundering law. ppbip will always explain clearly if a request cannot be fulfilled and the reason why.

The ppbip platform is strictly for adults aged 18 and over. ppbip does not knowingly collect personal data from anyone under the age of 18. If ppbip discovers that a member is under 18, the account will be closed immediately and any personal data collected will be deleted in accordance with our data retention policy.

If you believe a person under 18 has registered on ppbip, please contact [email protected] immediately so the ppbip team can investigate and take appropriate action. ppbip takes underage access to gambling platforms extremely seriously and cooperates fully with any related investigations.

ppbip may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how ppbip uses your personal data, we will notify you by email or through an in-platform notification before the changes take effect. Continued use of the ppbip platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

ppbip recommends reviewing this page periodically to stay informed about how your data is being handled. If you have any concerns about a policy update, contact [email protected] before the changes take effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or how ppbip handles your personal data, the ppbip support team is available 24 hours a day, seven days a week.

• Email: [email protected] — for all privacy-related requests and enquiries.
• Live chat: available directly from your ppbip account dashboard at any time.
• FAQ: visit the ppbip FAQ page for answers to common privacy and account questions.